“Tenaciously and actively” promote dialogue and collaboration to resolve conflicts and stimulate creativity.
This can foster an environment where employees can evaluate themselves and improve.
Example: ‘J Project’, ‘MultiNet’ and the ’100,000 People Meeting’ are examples of NTT’s efforts in this area.
Source: Kodama, M. (2003). Strategic innovation in traditional big business: case studies of two Japanese companies. Organization Studies., 24(2), pp-235-268.