Patterns of Creativity in Japan Lessons from Successful Japanese Companies – A Resource

Focus on Problems not Blame

Focus on fixing problems rather than apportioning blame.

This will lead to a greater feeling of team spirit and trust.

Example: From a discussion of Japanese management practices by a former executive level employee of several Japanese companies.

Source: Rehfeld, J.E. (1990). What working for a Japanese company taught me. Harvard Business Review, Vol. 68, No. 6, pp. 167-76.