Patterns of Creativity in Japan Lessons from Successful Japanese Companies – A Resource

Awards Breed Communication and Understanding

When managers/executives personally present awards to employees it gives workers a chance to see what kind of person the manager is, and to also possibly ask his/her opinion on other things.

Example: East Japan Railways has a fine-grained system of individual awards which are personally presented by the heads of the station, district region, and company.

Source: Katayama, O. (1996). Japanese business into the 21st Century: strategies for success.