Awards Breed Communication and Understanding
Group Based Incentives
Create “District Station Masters”
“…walls need to be taken down and people need to be shown that they are all working for the same goals…”
Give Tangible Form to Ideas
Uncover New Values by Doing
“…allow people to make changes to the system, however small….”
No Longer Servants of the State
“….crisis gives rise to new ideas, revolutionary products and systems for organizational renewal.”
Delegate (Credibly)