“….compact, manicured, and highly structured results – like a rice paddy or a bonsai plant……”
“the zero may feel less pressure to conform, find it easier to talk directly to higher management, and develop a radically different perspective on the firm.”
“We’ve got the whole train set to play with on a smaller scale…we can move quickly..”
Autonomy breeds Interaction (and vice-versa)
“don’t wait for instructions, steal whatever you can from your superiors, and then think for yourselves!”
Group Based Incentives
“…walls need to be taken down and people need to be shown that they are all working for the same goals…”
“…allow people to make changes to the system, however small….”
Delegate (Credibly)