Managing for Creativity in Japan Talking with Foreign Executives in Japan
Knowledge and Skills
Observe and Listen
“…60% of everything the Japanese people do is non-verbal….”
Outside Training
“..I’m not so sure that formal training is a big thing in Japan. People tend to learn on the job..”
The Hanseikai
“If you’ve just finished a project what you could have done better is fresh in your mind, and the hanseikai is a good way to capture and document that, before you forget it. So, when you come to do it again, you pull out a bit of paper and improve. It’s a way of capturing [...]
The Cultural Interpreter
“There is a lot of non-verbal communication in Japan and you can’t expect a new foreigner to come in at senior manager or CEO level and understand all of that. They can, however, understand having a cultural interpreter is essential and very often a foreigner who has been in Japan for a long time is [...]
