“Many of the employees have worked together for a very long time, between 10 and 20 years and sometimes on the same team. This means that there are old, established interpersonal relationships on the teams, which is increasingly rare in a Western company. Very few westerners would be satisfied in that context. So there is a little bit of complacency and contentment in an organization like that.”

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This post is part of a series of excerpts from interviews with foreign executives in Japan, focusing on creativity. Excerpts have been edited for confidentiality.
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