“If you’ve just finished a project what you could have done better is fresh in your mind, and the hanseikai is a good way to capture and document that, before you forget it. So, when you come to do it again, you pull out a bit of paper and improve. It’s a way of capturing organisational learning. The other good thing about it is that if you have changes in staff, and you’ve just got it in your memory what went wrong you can’t pass it on – it’s a good way of capturing that organisational learning and making sure it’s available for future people.”


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This post is part of a series of excerpts from interviews with foreign executives in Japan, focusing on creativity. Excerpts have been edited for confidentiality.
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