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Semi-frequent article summaries & notes from a-small-lab (Chris Berthelsen)| contact: chris(at)a-small-lab.com | Creativity Research and Practice – IDEAS, MAKING, DOING | Based in Tokyo |

Unsatisfactory Innovations

Unsatisfactory Innovations (Section Three from Lundvall, 1985)


“Can we explain deviations from the, optimal rate, and direction of innovation by specific properties of user-producer relationships? Can we develop a set of policy recommendations based upon such an analysis?”

While ‘optimal’ might not be a relevant term when talking about innovations, it is possible to assess innovative performance in some way. This section examines four case studies of ‘unsatisfactory innovation’.

Dairy Processing

  • Nature of unsatisfactory innovation: Overly capital intensive, inflexible and more highly automated compared with the needs of the users.

Clothing Industry

  • Nature of unsatisfactory innovation: Introduction of innovations in areas such as electronics, lasers and chemistry is too slow.

Waste Water Treatment

  • Nature of unsatisfactory innovation: Little or no interdisciplinary innovation.

Software Products

  • Nature of unsatisfactory innovation: Systems and programs too centralized leading to passive usage and low adaption to local needs.

Take-away: Characteristics of user-producer relationships in unsatisfactory innovation

  • Producer dominance: Lack of competency on the user side. Policy which increases user competence (through to final users) may be beneficial.
  • Linkage Lack: Policy (such as in Japan) which helps to develop linkages and channels of information between users and producers will be of value.
  • Producer dominated relationships were all present in the examples, but this may not be a characteristic of unsatisfactory innovation.

Original Text:
Lundvall, B. (1985). Product innovation and user-producer interaction. Industrial Development Research Series No. 31. Aalborg University Press. ISBN 87-7307-304-0

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